Privacy Policy

At INFINITIBYTE TECHNOLOGIES INC., we are committed to providing our customers with exceptional service. Since this service involves the collection, use, and disclosure of certain personal information about our customers, the protection of your personal information is one of our top priorities.

While we have always respected the privacy of our customers and safeguarded their personal information, recent changes in privacy laws in Canada have strengthened our commitment to protecting personal information.

We will inform our customers why and how we collect, use, and disclose their personal information, obtain their consent where necessary, and only handle their personal information as a reasonable person would consider appropriate.

Scope of this Policy

This Personal Information Protection Policy applies to INFINITIBYTE TECHNOLOGIES INC..

This policy also applies to any service provider that collects, uses, or discloses personal information on behalf of INFINITIBYTE TECHNOLOGIES INC..

Definitions

Personal Information refers to information about an identifiable individual (e.g., name, age, address, telephone number, etc.). Personal information does not include contact information (described below).

Contact Information allows a person to be contacted at a place of business. It includes the name, title, or title of the position, the company phone number, the company address, the company email, or the company's fax number. This policy does not cover contact information.

The privacy officer is responsible for ensuring that CIS complies with this policy.

Policy 1 – Collection of Personal Information

1.1 Unless the purposes of collecting personal information are obvious and the customer voluntarily provides their personal information, we will communicate the purposes for which the personal information is collected, either orally or in writing, before or at the time of collection.

1.2 We will only collect customer information that is necessary to fulfill the following purposes:

• To verify identity;
• To verify creditworthiness;
• To open and manage an account;
• To deliver the products and services requested;
• To process a blog/newsletter subscription;
• To provide our managed services;
• Ensure a high level of service;
• To comply with regulatory requirements.

Policy 2 – Consent

2.1 We will obtain your consent to collect, use, or disclose personal information (except where, as stated below, we are permitted to do so without consent).

2.2 Consent may be oral, in writing, electronically, through an authorized representative, or implied where the purpose of collecting, using, or disclosing the personal information is deemed obvious and the customer voluntarily provides personal information for that purpose.

2.3 Consent may also be implied when a customer is notified and given a reasonable opportunity to opt out of using their personal information for mailings or marketing new services or products, and the customer does not opt-out.

2.4 Subject to certain exceptions (e.g., the personal information is necessary to provide the service or product, or withdrawal of consent would frustrate compliance with a legal obligation), customers may deny or withdraw their consent for CIS to use their personal information in specific ways. A customer's decision to withhold or withdraw consent to specific uses of personal information may restrict our ability to provide a particular service or product. If so, we will explain the situation to help the client decide.

2.5 We may collect, use, or disclose personal information without the customer's knowledge or consent in the following limited circumstances:

• When the collection, use, or disclosure of personal information is permitted or required by law;
• In an emergency that threatens a person's life, health, or personal safety;
• When personal information is available through a public source (e.g., a telephone directory);
• When we require legal advice from an attorney;
• To collect a debt;
• To protect us from fraud;
• To investigate an anticipated breach of an agreement or a violation of the law.

Policy 3 – Use and Disclosure of Personal Information

3.1 We will only use or disclose customer personal information where it is necessary to fulfill the purposes identified at the time of collection or for a purpose reasonably related to those purposes, such as:

• Conducting customer surveys to improve the delivery of our services;
• To contact our customers directly about products and services that may be of interest to them;

3.2 We will not use or disclose customer personal information for any other purpose unless we obtain consent.

3.3 We will not sell customer lists or personal information to third parties (unless we have consent to do so).

Policy 4 – Retention of Personal Information

4.1 If we use the customer's personal information to make a decision that directly affects the customer, we will retain that personal information for at least one year to give the customer a reasonable opportunity to request access.

4.2 Subject to policy 4.1, we will retain customer personal information only for as long as necessary to fulfill the identified purposes or a legal or business purpose.

Policy 5: Ensuring the Accuracy of Personal Information

5.1 We will make reasonable efforts to ensure that the customer's personal information is accurate and complete to decide whether the customer should be disclosed to another organization.

5.2 Customers may request that their personal information be corrected to ensure its accuracy and completeness. The request must be made in writing and provide sufficient detail to identify the personal information and the correction being requested.

5.3 If the personal information is shown to be inaccurate or incomplete, we will correct it as necessary and send the corrected information to any organization to which we disclosed the personal information in the previous year. If the correction is not made, we will note the client's request for correction in the file.

Policy 6 – Protection of Personal Information

6.1 We are committed to ensuring the security of customer personal information and protecting it from unauthorized access, collection, use, disclosure, copying, modification, deletion, or similar risks in line with the scope of our WEB TO INFORMATION QUALITY MANAGEMENT SYSTEM.

6.2 We will continually review and update our security policies and controls as technology changes to ensure the security of personal information.

Policy 7 – Provide Customers with Access to Personal Information

7.1 Customers can access their personal information, subject to limited exceptions. Some examples include attorney-client privilege, disclosure that would reveal personal information about another person, and health and safety concerns.

7.2 A request for access to personal information must be made in writing and provide sufficient detail to identify the personal information sought.

7.3 Upon request, we will also inform customers how we use their personal information and to whom it has been disclosed, if any.

7.4 We will make the requested information available within 30 working days or provide written notice of an extension where additional time is required to comply with the request.

7.5 If the request is made electronically, we will provide the data in an accessible electronic format.

Policy 8 – Cookies and analytics

8.1 INFINITIBYTE TECHNOLOGIES INC. uses cookies, IP addresses, and web log data to collect aggregate data about website visitors to help us understand how to serve our customers better.

8.2 INFINITIBYTE TECHNOLOGIES INC. may use third-party tracking software to collect information about where users come from and how they use our site. This data is collected and used in aggregate form to evaluate the performance of our website and marketing programs.

8.3 The INFINITIBYTE TECHNOLOGIES INC. website may contain links to other websites. While INFINITIBYTE TECHNOLOGIES INC. actively promotes strong privacy policies with all of its partners, it is not responsible for such websites' privacy practices or content. It suggests that visitors review privacy policies before providing personal information.

8.4 INFINITIBYTE TECHNOLOGIES INC. uses a third-party analytics company, Google Analytics, to collect non-personal information through various usage and user metrics when visitors use our website. These tools and technologies collect and analyze certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, site behavior, and usage information.

8.5 The third-party analytics company that collects information on our website may combine the information collected with other information it has independently collected from other websites and/or other online or mobile products and services related to visitors' activities on its network of websites and/or other online and/or mobile products and services. Many of these companies collect and use information under their privacy policies.

8.6 Each visitor can opt out of receiving the cookie by visiting Google's advertising opt-out page or can opt out of Google Analytics by visiting the Google Analytics opt-out page.

Policy 9 – Children

9.1 The INFINITIBYTE TECHNOLOGIES INC. website is not intended or designed for use by children under 13. To comply with the Children's Online Privacy Protection Act, children under 13 should not provide us with any personal information online. We strongly encourage parents to supervise their children while they are online.

Policy 10 – changes to the Privacy Policy

10.1 INFINITIBYTE TECHNOLOGIES INC. reserves the right to modify and update this Privacy Policy anytime. Any updates or modifications will be posted on this page for visitors to review.

Policy 11 – Questions and Complaints: The Role of the Privacy Officer or Designated Person

11.1 The Privacy Officer or designer is responsible for ensuring INFINITIBYTE TECHNOLOGIES INC.'s compliance with this policy and the Personal Information Protection Act.

11.2 Customers should write to the Privacy Officer with any complaints, concerns, or questions relating to INFINITIBYTE TECHNOLOGIES INC. compliance.

Contact information for INFINITIBYTE TECHNOLOGIES INC.'s Privacy Officer or designee:

MAIL INFINITIBYTE TECHNOLOGIES INC.